CRM consulting services
Whether you are starting the CRM journey or planning an ambitious enhancement project, our consultants are ready to help you. We know how to leverage custom code and the capabilities of market-leading CRM platforms, Salesforce and Microsoft Dynamics 365, to turn customer experience into your competitive advantage. For this, we focus on solving particular challenges, such as:
Our team unites professionals that look at CRM from both business and technical standpoints, those are researchers, business analysts, technology consultants, experienced developers, and picky testers.
CRM challenges are spotted. Let’s solve them together! The experience of working on sophisticated projects and with leading platforms lets Atoms Lanka IT Solutions consultants implement CRM solutions in the most efficient way. We tailor out-of-the-box functionality and deliver custom modules that seamlessly integrate with your CRM system.
Whether customization regards digitizing your sales and marketing processes, integrating customer data across corporate systems, empowering users by giving them effort-saving plugins, or reinforcing corporate values with a CRM branded UI, ScienceSoft will deliver the desired capabilities exactly the way you need them.
Customizable CRM add-ons
Where ready-made solutions failed, we came up with our own functional add-ons:
Our consultants can also deliver custom add-ons to efficiently solve your particular business challenges.
Upgrade and support
If your enterprise has grown beyond the scope of your current CRM solution, we will help you meet the changing business demands through a painless transfer to the latest version of your platform, integration of new powerful components, and full technical support of your existing system.
A full view of your patient relationships supported with EMR/EHR integration for better, more informed service that keeps loyalty and patient engagement high and operational costs down.
Advanced customer profiling, sales planning and reporting solutions integrated with your enterprise systems and customer support channels to address such challenges as long sales cycles, high customer churn, weak cross-selling and unsystematic customer communication.
An efficient customer engagement toolset to support your omni-channel strategy and loyalty program across web, mobile, and desktop platforms.
Easy access to customer insights to help you personalize your offering, increase subscriber retention, and get the most of your upsell and cross-sell opportunities.